Accessibility Statement

Last Updated: 2/4/2026

Penpell Systems Ltd is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Our Commitment

We strive to ensure that our website is accessible to all individuals, regardless of their abilities or disabilities. We believe that everyone should have equal access to information and services online, and we work diligently to create an inclusive digital environment.

Compliance Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities, and ensure that websites provide equal access and equal opportunity to people with diverse abilities.

Conformance with these guidelines helps make the web more user-friendly for all people, including those with:

Visual impairments (blindness, low vision, colour blindness)
Hearing impairments (deafness, hard of hearing)
Mobility impairments (difficulty using a mouse or keyboard)
Cognitive disabilities (learning disabilities, attention deficit disorders)
Seizure disorders (photosensitive epilepsy)

Accessibility Features

We have implemented the following accessibility features across our website:

Keyboard Navigation

All interactive elements on our website can be accessed and used using a keyboard alone. You can navigate through pages, activate buttons, complete forms, and access menus using keyboard commands such as Tab, Enter, and Space.

Alternative Text

All meaningful images on our website include descriptive alternative text (alt text) that screen readers can read aloud, ensuring that users with visual impairments can understand the content of images.

Colour Contrast

We maintain sufficient colour contrast between text and background colours to ensure readability for users with colour vision deficiencies and low vision.

Responsive Design

Our website is designed to work seamlessly across different screen sizes and devices, including desktop computers, tablets, and mobile phones. The layout adapts to your screen size for optimal viewing.

Clear Language

We use clear, simple language throughout our website to make content easy to understand for users with cognitive disabilities and those whose first language is not English.

Semantic HTML

We use proper HTML markup and semantic elements to ensure that screen readers and assistive technologies can correctly interpret and present our content.

Heading Structure

We maintain a logical heading hierarchy throughout our pages, making it easier for screen reader users to navigate and understand the structure of our content.

Focus Indicators

Interactive elements display clear visual indicators when they receive keyboard focus, helping users understand where they are on the page.

Ongoing Efforts

Accessibility is an ongoing commitment, not a one-time achievement. We regularly review our website to identify and address accessibility barriers. As we develop new features and update content, we strive to maintain and improve accessibility standards.

Limitations and Third-Party Content

While we strive to make our entire website accessible, there may be some limitations:

Some third-party content, plugins, or widgets may not be fully under our control
Older content may not meet current accessibility standards
Certain technical limitations may prevent full conformance in all areas

We are working to address these limitations and welcome your feedback to help us identify areas for improvement.

Browser and Assistive Technology Support

Our website is designed to work with a wide range of browsers and assistive technologies. We recommend using the latest versions of popular browsers and assistive technologies for the best experience:

Browsers: Google Chrome, Mozilla Firefox, Safari, Microsoft Edge
Screen Readers: NVDA, JAWS, VoiceOver (Mac), TalkBack (Android)
Magnification Tools: ZoomText, MAGic

Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers, have questions, or need assistance accessing our content, please contact us.

Your feedback helps us improve our website and ensures we can provide equal access to all users. We will endeavour to respond to accessibility-related inquiries within a reasonable timeframe.

Contact Information

For accessibility-related inquiries, feedback, or requests for assistance, please contact us:

Penpell Systems Ltd

124 City Road

London, England

EC1V 2NX

Email: info@penpellsystems.co.uk

Phone: +44 (0)20 1234 5678

Future Plans

We are committed to continually improving the accessibility of our website. Our future plans include regular accessibility audits, user testing with people who have disabilities, and staying informed about evolving accessibility standards and best practices.